How to Set Up and Use Samsung Pass on Your Galaxy Phone

Learn how to set up and use Samsung Pass on your Galaxy phone for secure biometric logins. Includes setup steps, usage tips, and troubleshooting for Galaxy S24, Galaxy Z Fold, and more.

Samsung Pass simplifies secure logins on your Galaxy phone by using biometrics like fingerprint recognition. Once set up, you can log into apps and websites without manually entering passwords, enhancing both convenience and security. This guide covers setup, usage, and common troubleshooting for Samsung Pass on supported Galaxy devices.

1. What Is Samsung Pass and How Does It Work?

Samsung Pass is a built-in feature on Samsung Galaxy devices that allows you to securely log into apps and websites using biometric authentication, such as fingerprint or facial recognition. Instead of memorizing passwords, your biometric data is stored securely on your device, enabling quick and secure logins.

- Biometric data is encrypted and stored in the Trust Zone, the most secure area of your phone.

- Samsung Pass supports seamless syncing across up to 5 devices linked to the same Samsung account.

- Works primarily with the Samsung Internet browser and select third-party apps.

2. Supported Samsung Galaxy Devices

Samsung Pass is available on most modern Galaxy devices, including the Galaxy S24 series, Galaxy Z Fold series, Galaxy Z Flip series, and Galaxy A series. Ensure your device runs the latest software version for optimal compatibility.

3. How to Set Up Samsung Pass

To use Samsung Pass, you must first set it up using your Samsung account and biometric authentication. Follow these steps:

1. Open the Settings app on your Galaxy phone.
2. Scroll down and tap on Biometrics and Security.
3. Select Samsung Pass and follow the on-screen instructions to enable it.
4. Sign in with your Samsung account if prompted.
5. Register your preferred biometric method (e.g., fingerprint or facial recognition).

Note: Samsung Pass requires a Samsung account to function. If you're not signed in, you'll need to create or log into your account first.

4. How to Use Samsung Pass for Logins

Once Samsung Pass is set up, you can use it to log into websites and apps. Here's how:

1. Open the Samsung Internet app and navigate to the website you want to log into.
2. Enter your login credentials and sign in.
3. When prompted, tap Remember to save your account information in Samsung Pass.
4. The next time you visit the website, simply scan your biometrics to log in automatically.

Note: Samsung Pass only works with the Samsung Internet browser and select supported apps. Check the app's compatibility before relying on Samsung Pass for logins.

5. Additional Things to Check

If Samsung Pass isn't working as expected, consider the following troubleshooting steps:

- Ensure your device's software and Samsung Pass app are updated to the latest versions.

- Verify that your biometric data is correctly registered and functional.

- Check if the website or app supports Samsung Pass integration.

- Restart your device if Samsung Pass fails to recognize your biometrics.

6. Why Samsung Pass May Not Work

Samsung Pass may fail to work due to several reasons, including:

- Outdated software or app versions.

- Incorrectly registered biometric data.

- Unsupported websites or apps.

- Network connectivity issues during initial setup.

7. How to Deactivate Samsung Pass

If you no longer need Samsung Pass, you can deactivate it. Note that this will delete all stored biometric data and login information:

1. Go to Settings > Biometrics and Security > Samsung Pass.
2. Tap Delete Data and confirm the action.

Important: Deleting Samsung Pass data does not affect your Samsung account or other stored information on your device.

Related Samsung Support Topics

- How to update software on Samsung Galaxy devices

- How to register biometrics on Samsung Galaxy phones

- How to troubleshoot Samsung Internet browser issues