How to Connect Samsung SmartTag to Galaxy Devices

Learn how to pair your Samsung SmartTag with Galaxy devices using the SmartThings app. Includes troubleshooting for unresponsive tags, battery issues, and firmware updates.

To connect your Samsung SmartTag to a Galaxy device, ensure the SmartThings app is installed and updated on your smartphone or tablet. Compatible devices include Galaxy S24, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series running Android 8.0 or later.

1. How to Pair Samsung SmartTag with Galaxy Devices

1. Open the SmartThings app on your Samsung Galaxy device.
2. Tap the "+" icon to add a new device.
3. Select "SmartTag" from the list of available devices.
4. Follow the on-screen instructions to complete the pairing process.

2. What to Do If Your SmartTag Is Unresponsive

If your SmartTag does not respond when pressed:

- Remove the battery and wait 20 minutes to allow residual current to dissipate.

- Replace the battery with a new CR2032 battery and close the case.

- The SmartTag will emit a notification sound and activate within 2–3 minutes.

3. Troubleshooting Battery Issues During Firmware Updates

If you encounter battery problems during a firmware update:

- Replace the battery using the same procedure described above.

- Ensure the SmartTag is fully charged before initiating the update.

4. Supported Samsung Galaxy Devices

Your SmartTag is compatible with Samsung Galaxy devices running Android 8.0 or later, including:

Galaxy S24, Galaxy S25, Galaxy S26, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series.

5. Additional Things to Check

- Ensure your Galaxy device has Bluetooth enabled and is within range of the SmartTag.

- Verify that the SmartThings app is updated to the latest version.

- Restart your Galaxy device if pairing issues persist.

6. Related Samsung Support Topics

• How to free storage space on Samsung Galaxy devices

• How to use Smart Switch on Samsung Galaxy phones

• How to clear cache files on Samsung Galaxy devices