How to check Samsung dryer information codes

Last Update date : 2026-06-08
dryer
How to Check Samsung Dryer Error Codes and Fix Issues
Discover how to troubleshoot Samsung dryer error codes like dC, NC, 5C, and more. Learn solutions for door issues, drainage problems, and overheating.

If your Samsung dryer displays an error code, follow these steps to identify and resolve common issues. Error codes often indicate simple fixes like door alignment, lint buildup, or drainage problems. Start by unplugging the dryer, waiting 30 seconds, and reconnecting it to reset the system.

1. How to Check and Fix Samsung Dryer Error Codes

Error codes on your Samsung dryer provide valuable clues about potential issues. Below are common error codes and their solutions:

2. Major Error Codes and Solutions

Follow these steps to address common error codes:

  1. dC, dE: Door is Open

    - Close the door and ensure it is fully latched.

    - Check for laundry caught in the door.

    - Verify the Child Lock is not enabled.

    - If the code persists, contact a Samsung service center.

  2. NC, NC1: Check Filter

    - Inspect and clean the lint filter assembly.

    - If the issue continues, seek professional help.

  3. NC2: Check Inner Cover of Heat Exchanger

    - Examine the internal heat exchanger cover.

    - Contact a service center if the code remains.

  4. 5C, 5E: Check Drainage

    - Ensure the draining hose is not bent or damaged.

    - Thaw a frozen hose with warm water.

    - Empty the water tank and restart the dryer.

    - Contact a service center if needed.

  5. tC, tE: Air Temperature Sensor Problem

    - Clean the lint filter and heat exchanger.

    - Check for a clogged lint screen or restricted vent system.

    - Seek professional help if the issue persists.

3. Additional Error Codes and Solutions

Here are solutions for other common error codes:

  1. 3C, 3E: Check Inverter Motor

    - Contact a Samsung service center if the code remains.

  2. AC, AE: Electronic Control Problem

    - Seek professional assistance.

  3. AC6, AE6: Check Communications Between Main and Inverter PBAs

    - Restart the cycle and try again.

    - Contact a service center if the issue continues.

  4. HC, HE: Compressor Overheating

    - Check and reset circuit breakers.

    - Inspect wiring connections with a professional.

    - Clean the lint filter.

    - Contact a service center if needed.

4. Supported Samsung Dryer Models

These solutions apply to most Samsung dryer models, including modern series like the Samsung Galaxy Dryer lineup. For model-specific codes, refer to your user manual.

5. Related Samsung Support Topics

Thank you for your feedback!