Samsung dryer information codes explained

How to Fix Samsung Dryer Error Codes

If your Samsung dryer displays an error code, it usually indicates a specific issue that can often be resolved with simple troubleshooting. Common error codes like dC, NC, 5C, or tC can signal problems with the door, filter, drainage, or temperature sensors. Follow the steps below to diagnose and fix these issues.

1. What Are Samsung Dryer Error Codes?

Error codes on your Samsung dryer help identify the cause of operational issues. These codes typically appear on the display screen and indicate problems such as door malfunctions, filter blockages, drainage issues, or sensor errors. Resetting the dryer or performing basic maintenance can often resolve these issues.

2. How to Reset Your Samsung Dryer

Before troubleshooting specific error codes, reset your dryer to clear temporary glitches:

1. Unplug the dryer from the power outlet.
2. Wait at least 30 seconds to allow the internal system to reset.
3. Plug the dryer back in and turn it on.
4. Attempt to restart the drying cycle.

If the error code persists, proceed with the troubleshooting steps below.

3. Major Samsung Dryer Error Codes and Solutions

Below are common error codes and their corresponding solutions:

3.1 dC or dE – Door Is Open

- Close the door and ensure it is securely latched.

- Check for laundry items caught in the door seal.

- Verify that the Child Lock feature is turned off.

- If the code persists, contact a Samsung service center for assistance.

3.2 NC or NC1 – Check Filter

- Inspect the lint filter assembly for blockages.

- Clean the lint filter thoroughly.

- If the issue continues, contact a Samsung service center.

3.3 NC2 – Check Inner Cover of Heat Exchanger

- Inspect the internal heat exchanger cover for damage or obstructions.

- Clean the heat exchanger if necessary.

- If the code remains, contact a Samsung service center.

3.4 5C or 5E – Check Drainage

- Ensure the drainage hose is not bent, damaged, or frozen.

- Thaw a frozen hose by wrapping it in a warm, damp towel for 10 minutes.

- Empty the water tank and restart the dryer.

- If the issue persists, contact a Samsung service center.

3.5 tC or tE – Air Temperature Sensor Problem

- Clean the lint filter and heat exchanger.

- Check for a clogged lint screen or restricted vent system.

- If the code remains, contact a Samsung service center.

3.6 tC5 or tE5 – Compressor Temperature Sensor Problem

- Wait 2–3 minutes and restart the dryer.

- Check for a clogged lint screen or restricted vent system.

- If the issue continues, contact a Samsung service center.

3.7 FIL + tEr – Buzzer Rings

- Clean the heat exchanger thoroughly.

- If the code persists, contact a Samsung service center.

4. Additional Error Codes and Solutions

Other error codes may indicate more complex issues. Below are additional codes and troubleshooting steps:

4.1 3C or 3E – Check Inverter Motor

- Verify the inverter motor is operating correctly.

- If the issue persists, contact a Samsung service center.

4.2 AC or AE – Electronic Control Problem

- This indicates invalid communication between components.

- Contact a Samsung service center for assistance.

4.3 AC6 or AE6 – Check Communications Between Main and Inverter PBAs

- Restart the drying cycle.

- If the issue continues, contact a Samsung service center.

4.4 HC or HE – Compressor Overheating

- Check your home's circuit breakers for tripped switches.

- Unplug the dryer and inspect the heating element wiring (requires a licensed electrician).

- Clean the lint filter.

- If the issue persists, contact a Samsung service center.

4.5 FC or FE – Invalid Power Source Frequency

- Restart the drying cycle.

- If the issue continues, contact a Samsung service center.

4.6 9C1/9E1 or 9C2/9E2 – Electronic Control Issue

- Verify that power is supplied properly.

- Ensure the power cord is securely plugged in.

- If the issue persists, contact a Samsung service center.

4.7 dF – Incorrect Door Switch

- Unplug the dryer and inspect the door/lock switch wiring.

- Replace the door lock/switch if necessary.

- Contact a Samsung service center for assistance.

5. When to Contact a Samsung Service Center

If you've followed all troubleshooting steps and the error code persists, contact a Samsung service center for professional support. Some issues may require advanced diagnostics or part replacements.

6. Supported Samsung Dryer Models

These troubleshooting steps apply to most Samsung dryer models, including modern series such as the Samsung DV50, DV60, and DV90 series. Always refer to your specific model's manual for additional guidance.

Related Samsung Support Topics

- How to clean the lint filter on a Samsung dryer

- How to troubleshoot drainage issues in Samsung appliances

- How to reset a Samsung dryer after an error code