How to Enable Wi-Fi Calling on Samsung Galaxy Devices

Learn how to enable Wi-Fi Calling on Samsung Galaxy phones for seamless voice calls over Wi-Fi, including setup steps, troubleshooting tips, and carrier-specific requirements.

Wi-Fi Calling allows Samsung Galaxy users to make and receive calls over a Wi-Fi network when cellular coverage is weak or unavailable. To enable this feature, ensure your device has an active SIM or eSIM, a stable Wi-Fi connection, and updated software. Follow the steps below to activate Wi-Fi Calling on your Samsung Galaxy phone.

1. How to Turn on Wi-Fi Calling on Samsung Galaxy

1. Open the Settings app on your Samsung Galaxy device.
2. Tap on Connections or Network and Internet.
3. Select Wi-Fi Calling from the menu.
4. Choose the SIM card slot (or eSIM) where you want to enable the feature.
5. Toggle the switch to turn on Wi-Fi Calling.

On some devices, you can also enable Wi-Fi Calling from the Quick Settings panel:

1. Swipe down from the top of the screen using two fingers.
2. Tap the Wi-Fi Calling icon to turn it on.

2. Why Is Wi-Fi Calling Not Working on My Samsung Galaxy?

If Wi-Fi Calling is not functioning properly, consider the following troubleshooting steps:

- Ensure your device is connected to a stable Wi-Fi network. A weak or unstable connection can prevent the feature from working.

- Verify that your SIM card is inserted correctly or your eSIM is activated. Wi-Fi Calling requires an active service plan.

- Update your device's software and carrier-related apps to the latest versions. Outdated software may cause compatibility issues.

- Check if your carrier supports Wi-Fi Calling in your region. Some carriers may not offer this feature in certain countries.

3. Supported Samsung Galaxy Devices

Wi-Fi Calling is supported on most Samsung Galaxy devices, including the Galaxy S24, Galaxy S25, Galaxy S26, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series. However, availability may vary depending on your carrier and region.

4. Additional Things to Check

1. Update your emergency address for Wi-Fi Calling by navigating to Wi-Fi Calling > Emergency Address.
2. Set your calling preferences under Wi-Fi Calling > Roaming Network Preference to choose between Wi-Fi and cellular networks when roaming.
3. Ensure your device's operating system supports Wi-Fi Calling. Older models may lack this feature.

5. When Wi-Fi Calling May Not Appear

Wi-Fi Calling might not be available if:

- Your carrier does not support the feature in your region.

- Your device is not connected to a Wi-Fi network.

- Your SIM card or eSIM is inactive or improperly inserted.

Related Samsung Support Topics

- How to connect to a Wi-Fi network on Samsung Galaxy devices

- How to update your Samsung Galaxy software

- How to troubleshoot SIM card issues on Samsung Galaxy phones